Individual employee voice: renegotiation and performance management in public services

Individual Employee Voice: Renegotiation and Performance Management in Public Services

Periodically, the ‘zone of acceptance’ within which management may use its authority to direct employees’ work needs to be adapted to the changing needs of organisations. This article focuses especially on the non-codified elements of employees’ work, such as those commonly the subject of ‘psychological contracts’, and considers the role of individual employee voice in the process of adaptation...

Constructive challenge: employee voice performance

This study examines the effect and task performance) on supervisory reward recommendations. In a laboratory setting, n=216 research participants engaged in a managerial that was created to simulate the types of decisions that managers are faced with on a daily basis. While performing this task, participants were simulated subordinates engaging in high or low levels of voice, helping and task pe...

Harnessing Employee Engagement in UK Public Services

Linking Perceived Employee Voice and Creativity

Researchers are of the belief that employee voice has favorable effects for both the employee and the organization. However, the effect of employee voice on creativity, and the process through which it influences creativity, has hitherto received little attention. This study aimed at investigating the relationship between perceived employee voice and creativity. Employees of three premier dairy...

Performance management and employee engagement

Many contemporary organizations are placing a greater emphasis on their performance management systems as a means of generating higher levels of job performance. We suggest that producing performance increments may be best achieved by orienting the performance management system to promote employee engagement. To this end, we describe a new approach to the performance management process that inc...